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Todd Bruyn
New member
Username: Toddb

Post Number: 2
Registered: 11-2004
Posted on Sunday, December 19, 2004 - 04:51 pm:   

My wife and I are investigating changing our phone service to Voice Over Internet (VOIP). Can someone tell me if the Frisco 911 system supports this? The VOIP vendor tells me it does. Questions I have are - if my child dials 911 - will the dispatcher have our address? Does the call ring to a normal 911 emergency line - or some other non emergency line? Again - the vendor tells me one thing - I hear other information from neighbors. Thanks

Todd Renshaw, Chief of Police
Username: Todd

Post Number: 215
Registered: 01-2002
Posted on Monday, December 20, 2004 - 07:41 am:   

VoIP does not come through the 9-1-1 line, but instead comes in on an emergency line. If your child dials 9-1-1 from a VoIP line it will appear that 972.335.5505 was dialed and no location information is known.

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