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Christine Whitacre
New member
Username: Cbgroover

Post Number: 1
Registered: 09-2005
Posted on Thursday, September 15, 2005 - 09:00 pm:   

My recycling bin not been picked up for over 3 weeks, what should I do?

(Message edited by admin on September 16, 2005)

Pippa Couvillion, Environmental Services Manager
Username: Pippa

Post Number: 28
Registered: 08-2003
Posted on Friday, September 16, 2005 - 10:19 am:   

First of all our apologies for the lack of service. This is not something that we like to hear and want to help you as quickly as possible. Please call us, the Environmental Services Dept at 972-335-5519, so that we may assist you immediately.

To report missed collections, request repairs or for general information about your service call CWD, the city's recycling contractor at 972-392-9300. Their phone number is listed on the side of both of your carts.

We appreciate your support of our recycling program and I want to assure you that we are striving to provide you with the highest quality service. This quite obviously is not the case here and we will do better.

Pippa Couvillion,
Environmental Services Manager.

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