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Bob Held
Posted on Thursday, November 07, 2002 - 05:57 pm:   

A little while ago, the was a revision to the program that lists and allows access to the Government agendas and backup materials. With the new system, the LaserFiche will not allow access nor display the agendas on my MAC OS. I don't understand why this is happening, but it is very frustrating when I attempt to gain access to them.

Any help or advice would be greatly appreciated.

Thanks!
 

Karin Herrmann, CM Fellows Program (Karinh)
Posted on Friday, November 08, 2002 - 12:20 pm:   

Dear Bob,
Our IT Manager, Ray Grimes, has contacted the vendor for Laser Fiche and has stated the only browser that Laserfiche will support is Internet Explorer. Please contact him at (972)335-5555 x199 if you have any more questions or concerns and he can work with you directly.

Thanks for the question!
Karin Herrmann
Executive Fellow - City Manager's Office
972-335-5551 x134

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