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Posted on Friday, May 31, 2002 - 07:26 pm:   

How often are these maps updated and who provides the info? I've lived on the Hunters Creek subdivision 121/Custer for almost a year and we still have to tell delivery trucks turns/directions as Mapsco has the wrong street names. Mapquest on the web has us over on Hillcrest and Yahoo does not know we exist.

I know Frisco is growing fast - but how fast are the maps growing?

John Lettelleir
Posted on Thursday, June 06, 2002 - 11:57 am:   

The providers of this information generally contacts the City to acuqire the information and subsequently publishes the information. The City is not provided the opportunity to review, nor do we have the time to review the multiple sources that provide this information to the public.

When we become aware of an error, we do try to contact the source to correct the error.

Some of the street name errors occur when the developer decides to change the street after being approved. We have pretty much stopped this by thoroughly checking the plats before they are released to be filed at the county.

Other times, the publishes of these maps, in their haste to meet their deadlines will rush to show streets from preliminary plats. Preliminary plats show generally lot and street layout. Final plats, the second and final step in development, show the actual street layout, lots and street names. Changes sometime ocurr between the preliminary and the final plats. Again, if the publisher decides to act on the preliminary and not wait until the final, erros may ocurr.

We always strive to improve our system. We are currently installing our information electronically, which will be helpful to the outside sources that produce maps.

I hope that this answers your question.

Posted on Saturday, June 08, 2002 - 12:01 pm:   

When you have the information electronically on your system is it possible to link it to the City of Frisco web site so we can point people to that as a URL? If yes, when could we expect this. It would be really helpful.

Jason Gray, Interim ACM (Jason)
Posted on Wednesday, June 19, 2002 - 10:19 am:   

We will work with MAPSCO and other mapping comapnies, but as you are probably aware, we cannot promote specific products over other products.

Thanks for your question-
Jason Gray
Interim Assistant City Manager

Posted on Thursday, June 20, 2002 - 11:05 pm:   

But could you at least get the City of Frisco web site updated? I'd be glad to use that as a reference if you only had my location on the map...

Go to
Click on the GIS map icon and I get:


You were denied access because:

Access denied by SmartFilter content category. The requested URL belongs to the following categories:
IP Address.

Perry Harts, Asset Management Sys (Perry)
Posted on Tuesday, June 25, 2002 - 05:28 pm:   

Your computer apparently has SmartFilter installed to restrict access to non work related web sites. I recommend you try to access our web site on a computer without SmartFilter. If you do not have a home computer, the library has computers available.

Please note we will be adding more features to the GIS site within a week.

Thanks for the question.

Posted on Saturday, June 29, 2002 - 05:41 pm:   

Perry, the problem is on your side, not mine. I was able to post the original trouble report from my home PC. I'm also doing the same for this follow-up. I can access the City of Frisco web site. I can read Focal Point and other documents. Previously I have been able to open the GIS map, which is why I know it's not complete, hence the original update request.

I have full access - no SmartFilter restriction on my home PC.

I just tried the GIS map again - now I get a picture that expresses - server busy....but everything else on the site works fine.

Jason Gray, Interim ACM (Jason)
Posted on Monday, July 01, 2002 - 09:14 am:   

Dear Anonymous-
Please call Perry directly so that you may get to the information that you are seeking. He can be reached at 972-335-5580.

Jason Gray
Interim Assistant City Manager

Posted on Thursday, August 08, 2002 - 11:41 pm:   

Hunters Creek held a neigborhood party Tuesday evening 8/6. The police patrol car that arrived for the children came after it was dark and they had gone home. While apologies were given and we quite understood that there were so many other parties the same evening, our concern is over the reason given. The police could not find our party as the street we were on was not in their MAPSCO. In MAPSCO many of our street names are different. This problem with the wrong street names in MAPSCO is a very serious worry now at the Hunters Creek subdivision 121/Custer. If the police could not find us for a party visit, what would happen in an 911 emergency?

Todd Renshaw, Chief of Police (Todd)
Posted on Friday, August 09, 2002 - 01:52 pm:   

Many of the officers working National Night Out are not on the street regularly (including myself) and are less familiar with all of the streets. In an emergency, dispatch would have routed the officers directly to your house as the cross streets are listed in the Computer Aided Dispatch System. We were operating on an "Events" Channel and did not disturb the regular patrol force, as there was no emergency. I'm sure you understand. With 120 parties and limited personnel, we always have a few block parties that we can't make until the kiddos have gone in. Again, I'm sorry, but I am sure you understand.

Maher Maso
Posted on Friday, August 09, 2002 - 06:07 pm:   

National Night Out was both enjoyable and taxing. It was enjoyable because nothing beats meeting the diverse communities we have and interacting with our neighbors. It was taxing because we wanted to spend more time at every single party, but due to the number being held, that was impossible. I apologize that the children did not get to see the police car and interact with our police department. As Chief Renshaw mentioned, it is difficult to make every single party, but we do are best. I want to point out that if you have another neighborhood party, you do not need to wait for NNO. Simply contact the Frisco PD and they will arrange for an officer to drop by. In fact, we recently held a block watch party in Plantation that was sponsored by the Plantation Resort Homeowners Association. The Frisco Police and Fire Department attended and the kids had a wonderful time. Officer White spoke to the residents about current issues and ways to watch out for each other. If you need help setting up a crime watch party, just drop a note here or call the PD and someone will contact you.


Maher Maso
Deputy Mayor Pro Tem
City of Frisco
469-556-2631 (cell)
972-335-5551 ext 173 (voicemail)

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