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Anonymous
Posted on Monday, January 21, 2002 - 04:36 pm:   

I was under the impression the metro dialing is capped a 10 dollars with in Frisco. Is this true?
 

Jason Gray, Asst. to City Manager (Jason)
Posted on Monday, January 28, 2002 - 11:36 am:   

There is a Mandatory Expanded Area Calling Scope (EACS) in place for Frisco, and the price is capped at something just under $10.00. Metro service is a different service, however. While EACS is one way (only calls going out have the expanded area), Metro is two-way. Metro is an optional service and the price is not regulated by Cities.

Thanks, and if you have any additional questions, please let me know.

Jason Gray
Assistant to the City Manager
 

mike smittle (Msmittle)
Posted on Tuesday, January 29, 2002 - 07:22 am:   

I am moving to Frisco this week and have signed up with Southwestern Bell for local telephone service. Will phone calls to 214, 469, and 972 area codes be considered long distance? SW Bell did not mention that I needed Expanded Area Calling Scope in order to call phone numbers in the Dallas area.

Thanks.
 

Jason Gray, Asst. to City Manager (Jason)
Posted on Tuesday, January 29, 2002 - 10:14 am:   

Mike-
Welcome to Frisco! Regarding your question, I am afraid that there is not an easy answer. There are some exchanges in each of these area codes that are local, and some areas are long distance. Your SW Bell telephone book that Bell is required to provide to you will include a coverage map.

Thanks, and again, welcome.

Jason Gray
Assistant to the City Manager
 

mike smittle (Msmittle)
Posted on Tuesday, January 29, 2002 - 05:44 pm:   

Thanks Jason. I called SW Bell today and the customer service rep. told me that Frisco voted several years ago to create a 'mandatory surcharge' on all phone lines so that residents can call other cities in and around Dallas without having to pay long distance charges. The ones she gave me were: Allen, Dallas, Carrolton, Plano, Richardson, Cedar Hill, Gunter, Irving, Desoto, Grand Prairie, Prosper, Lake Dallas, Lewisville, and McKinney. (There may have been one or two more that I didn't get a chance to jot down.) She said the mandatory surcharge is $9.60 each month.

Don't know what the story is from CoServ, but my understanding is that they filed for bankruptcy for the telecommunications line of business and won't be accepting new customers anyway.

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