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John Wylie
New member
Username: Jfwylie

Post Number: 2
Registered: 11-2008
Posted on Wednesday, February 11, 2009 - 06:43 pm:   

Does Frisco have a sytem in place that would call a cell phone with warnings about bad weather? I know Prosper and Celina both have them.

Ryan Wolford, Division Chief Admin Svcs
Username: Ryan_wolford

Post Number: 3
Registered: 06-2005
Posted on Monday, February 16, 2009 - 10:47 am:   

Mr. Wylie,

Please accept my apology for not responding to your question sooner.

The City of Frisco does have a system that is able to call cell phones with warnings. It is called CityWatch but several people refer to it as our “Reverse 911” system.

Several years ago this system was used to notify our citizens of a water main break at the Lake Lavon delivery source which would impact their water usage. Using our CityWatch system, we were able to deliver this message to our citizens in three hours.

Last year our Police Department used the system to alert neighborhoods of recommended actions to take for crime prevention.

These are examples of the best use of this type of system for the City of Frisco with a population over 100,000. In our experiences during a severe weather event, this system does not have the capability to notify our citizens in a timely enough fashion. We continue to monitor technological advances that may improve upon our ability to provide enhanced warnings.

In the meantime, during severe weather events, we recommend tuning your AM radio to station 820, accessing your cable TV channel 12 or 16 (depending on whether you have Grande or Time-Warner) and monitoring local media news stations. Here you will find specific instructions broadcasted either from the National Weather Service or the Frisco Fire Department regarding the severe weather warning affecting our area. We also highly recommend purchasing a NOAA Weather Radio. They have the capability to be programmed to only send alert tones when there is a warning for the counties you have selected.

If there is anything else we can help you with please do not hesitate to contact us.

Ryan Wolford
Division Chief of Administrative Services
Frisco Fire Department
(972) 292-6311

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