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Posted on Tuesday, March 04, 2003 - 11:13 pm:   

I live in an area of the city where trash and recyclables are picked up on Wednesday. Last week, this didn't happen because of the ice. Trash service was rescheduled for Friday, and actually happened. Recycling service was rescheduled for Saturday, but did not happen. I actually saw the recycling truck drive by on Thursday, but most recycling containers had been moved inside.

I know it's a bit too late now, but what can be done in the future to ensure that the "make-up" schudules posted on the city's web site are actually followed?

Pippa Couvillion
Unregistered guest
Posted on Wednesday, March 05, 2003 - 09:16 am:   

First of all my apologies for any inconvenience caused. If you would contact me directly (972-335-5598) with your address I will arrange for prompt pick-up of your recyclables.

Regarding the discrepancy in routing, I can assure you that Community Waste Disposal, the city's contracted recycling company, was not scheduled to service your area on Thursday and I will be contacting them to find out why they did not run as advertised.

Again my sincere apologies for the confusion

Thank you for taking the time to recycle!

Pippa Couvillion,
Environmental Services Manager.

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