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Gary Hartwell, Director of Public Works (Gary)
Posted on Wednesday, January 02, 2002 - 01:13 pm:   

Dear Tommy:

During my conversation with the North Texas Municipal Water District (NTMWD), they informed me that Plano was experiencing the same taste and odor problems. The NTMWD is working very hard to find the best available treatment for these taste and odor problems. I will continue to provide updated information as I receive it. Unfortunately, many of our residents that have taste and odor concerns remain anonymous. So, I can not specifically check various parts of the city. Whenever possible, I like to get a drink of tap water from the home of any resident who is having problems. Thank you for your comments.

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