Post Number: 1
|Posted on Sunday, January 30, 2011 - 08:55 am: |
I realize that the odor and taste of our water may be due to the "Algae Bloom" and it may very well be clean. However, the water in Frisco smells and tastes horrible!
When we turn on the shower, you can smell the water all over the house. We can't drink anything at Frisco Restaurants because we can taste the bad murky taste in our fountain drinks, tea and table water. When we have out of town guests over, they request bottled water. It makes taking a shower in it and brushing your teeth with it seem gross.
(Message edited by admin on January 31, 2011)
Post Number: 41
|Posted on Monday, January 31, 2011 - 04:17 pm: |
Thank you for your post and for sharing your concerns.
The stronger than normal chlorine taste you’re noticing is associated with an annual routine chlorine maintenance procedure which is underway until February 3rd. During the last few weeks our wholesale water provider, the North Texas Municipal Water District (NTMWD), has used chlorine in order to help maintain a necessary chloramines residual during upcoming warm weather periods. Chloramines are a combination of chlorine and ammonia which are used as a disinfectant in municipal water distribution systems. The chlorine procedure is safe for use but does generate a temporary palatability change.
More information about the 28-day chlorine maintenance procedure on the NTMWD transmission and city distributions systems can be found on the city’s website and on the Waterwise Program page.
We have also received comments that the water has a ‘seaweed’ smell to it. We contacted the NTMWD about this concern. They reported laboratory tests showed an elevation of ‘Geosmin’ counts from 12/20/2010 to 1/4/2011. The increased Geosmin counts indicate algae growth occurring in Lake Lavon which can cause an earthy smell.
It seems unusual, but some forms of algae grow during cooler winter months. We experienced a similar ‘Winter Algal Bloom’ last year too. The NTMWD has information about algal bloom occurrences and taste/odor issues (http://www.ntmwd.com/taste_odor.html). We apologize for the inconvenience of the undesirable taste and odor. Despite the palatability concern, your water remains safe for use with no health risks created by the algal bloom or the chlorine procedure.
The good news is that NTMWD’s implementation of the ozonation treatment facility is underway and should be complete by 2013 or early 2014. This state-of-the-art treatment process will provide an effective way to eliminate the unpleasant taste and odor. You can track the progress of the construction project on their website http://www.ntmwd.com/ozonation.html. It is anticipated that once the project is complete, it will significantly reduce and/or eliminate many of the drinking water taste and odor issues experienced during algae blooms.
For additional concerns or questions, you may contact the Public Works Department at email@example.com or 972-292-5800.